Contacts and FAQs
Any questions? Get in touch with the Enrolment Centre:
- Call +31 (0)70 445 85 85 on weekdays between 9am and 5pm (Central European Time)
- Fill out the contact form
For questions about courses or other study related questions such as book lists, timetables and how to apply for exemptions, please contact your faculty front office.
Are you a current student at THUAS? Find the answer to your question on the Student Portal.
We will usually ask you to upload documents in our administration system Osiris Application. But if we specifically ask you to send us any documents, please use:
The Hague University of Applied Sciences
PO Box 13336
2501 EH The Hague
Frequently Asked Questions
THUAS is closely monitoring the impacts of the coronavirus outbreak. Several measures have been taken, following the guidelines of the Dutch government. Please check regularly for updates here.
Due to the coronavirus (COVID-19) outbreak, the application deadline for non-EU national and you need us to apply for your study visa/residence permit, 1 June is the final application date. EU nationals have a later application deadline 1 August. Your enrolment request must be submitted through Studielink by this date. However, we strongly advise applicants who require a VISA or residence permit for the purpose of study to apply as soon as possible.
For questions about the COVID-19 virus, you can call 070- 445 8777 on workdays between 9:00 AM and 5:00 PM. Or send an email to: firstname.lastname@example.org.
Due to the coronavirus (COVID-19) outbreak, the application deadline for Bachelor’s programmes has been moved to 1 June. Please contact the Enrolment Centre (stating your student number) to explain your situation. They will determine what measures can be taken at the moment. There might be a possibility to submit another document or grade list in order to determine your academic background.
My English test has been postponed/cancelled.
Note that different language test deadlines apply for EU and non-EU applicants at THUAS. Find out which important deadlines apply to you. Some English test centers now offer the possibility to take the English test at home until test centers can reopen. Check out our entry requirements page to find out more about accepted tests and minimum scores.
Apply via Studielink.
In order to determine if you’re eligible, kindly apply online via Studielink.
Studielink is the official registration and application portal for programmes at Dutch higher education institutions. The application request is free of charge.
After you have submitted your application request through Studielink, you will receive login details for our online application portal Osiris Application within 2 working days. In Osiris Application you can submit the requested documents. Once you have submitted your documents we will inform you about your eligibility as soon as possible.
How to apply
There’s only one intake per year in September. In some cases, programmes may allow you to start later on with an interim registration form (see next question). Non EU students and students with a residence permit for study cannot make use of this registration form.
Once you have applied via Studielink, we will invite you to explain why you have missed the start of the year, why you wish to enrol, and why you think it is still possible to catch up.
Please note, if you do not have legal residency in The Netherlands, or if you hold a residences permit for study, it is never possible to enrol during the academic year.
In some cases, you may be eligible for statutory tuition fees with a Dutch residence permit. We’ll let you know which additional documents you’ll need to submit during the registration process. Go to the tuition fee section on our website for more information.
This all depends on how many payment instalments you’ve missed.
- If you’ve missed one instalment, you’ll be sent an email reminder from Student Accounts Receivables Department (email@example.com) with a link to complete your payment online.
- If you’ve missed two payments, we’ll send you a final reminder about automatic de-registration. If payment is still not received, your THUAS account will be blocked and you’ll no longer be able to register for exams. They’ll unblock your account once everything has been paid.
- If you miss three instalments, we’ll hand the case over to our collection agency. You will have to pay any legal costs and interest.
Any more questions? Contact the Student Accounts Receivable Department (stating your student number) at firstname.lastname@example.org or call +31 (0)70 445 88 63.