Frequently Asked Questions



The following applies to staff members:

  • Only come to work when necessary.

  • On average, half the total number of workstations will be available.

  • Coordinate with your team and management how the workstations will be divided.

  • Hold meetings online as much as possible.

  • Be considerate and keep communicating with each other.

  • Take your own responsibility and space within the established frameworks.

  • We expect that all colleagues will do that.

Employees who cannot or do not want to, but do need to be present, must coordinate this with their manager.

There are a number of education activities that will be scheduled to take place at the school. During scheduling we look at the maximum allowed occupation per classroom.

We are still allowed to give face-to-face education which is very important to us. To be able to offer face-to-face education (and also some online education), it is necessary that some of the necessary staff members come to THUAS for that reason. Not only for teaching but also for educational support and other related tasks.

All other staff members are required to work from home.

If you have to be physically present at The Hague University of Applied Sciences but don’t feel comfortable or are unable to, please discuss possible alternatives with your supervisor.
The working from home principle also applies to researchers. However, some research cannot be conducted from home. In that case the researcher can consult with their direct supervisor to determine if it is desirable or possible to resume the research at The Hague University of Applied Sciences. Research that has to be conducted at other locations will depend on the guidelines for that specific location.
It is important to state that work will continue as usual as much as possible. We expect everyone to work from home unless presence at the university is absolutely necessary. If it is not possible to work from home, please contact your supervisor.

Workplace (at the university and at home)

  • Workplaces that should not be used are stickered.

  • Choose workplaces that allow for maximum distancing.

  • No chairs will be removed.

  • Don’t lend out any items, like whiteboard markers.

  • Avoid walking through occupied classrooms.

  • Don’t distribute handouts or documents, do it online.

  • Staff members are provided with hygienic supplies to clean their workplace before and after use. These can be collected from faculty offices and secretariats.

You can use your use Local Employment Conditions (LEC) (DAM) to purchase resources for your home workplace. Furniture as well as other supporting materials. Look at the Employee Portal for more information.

Under certain circumstances this may be allowed, as long as the chair is returned in good condition to THUAS once the situation has normalised. This must be registered. Contact your supervisor to discuss and arrange this. Please use the same form that we use for staff members who take IT equipment home.
No, unfortunately you can’t. Although the Tax and Customs Administration may be more lenient during this period, the system is not set up for us to process this digitally. You can submit your expense reports and receipts by email. Please send it to Unit Services, Poseidon building. You can also send your expense claim via email. Make sure to include the signatures of the claimant and the supervisor/budget owner and send it to
Yes, that is possible. New employees can contact (070-4457777) the IT-frontoffice. The frontoffice will verify the mobile number of the staff member, after which he or she will receive the login data by sms. 
Yes, staff who, due to the Corona measure ‘working from home’ and are demonstrably making business calls with their private mobile, will be reimbursed for the "additional costs" (outside the bundle) and can claim this. You can fill in a declaration form "advanced costs" and have it signed by your budget holder. The signed declaration form, including the specification that shows that additional costs (outside your bundle) have been incurred, is submitted by your budget holder via
Yes, but only if you do not have a THUAS mobile phone and it can be demonstrated that 90% of the use of the phone is business related. 

(Online) education and exams

On the site of ‘De Haagse Blend’ you will find a lot of information about teaching from home (in Dutch).

Do you want to read more on blended learning in general, please have a closer look at the site of ‘De Haagse Blend’. 
In this article on intranet you will find tips for organizing education with 1,5 meter distance.
Please go to the intranet to read information about exams in corona times.
We cannot rule out that any changes to or deviations from the EER and OLP may still be the topic of discussion. However, all diverging measures have been carefully checked with the legal team and the examination boards. You can read more about the changes made here. 

The transition from physical to more digital education is an important development in how we offer our education. We have been studying ways to enable more Blended Learning opportunities for a while. Over the past period, we have made significant progress there. We not only want to sustain this progress, but we want to solidify and expand it.

There is already a lot of information and expertise available about Blended Learning. Click here for the page on the Staff Portal. And/or contact the OKC education consultants.


Working from home

We have a website about Office 365 Team within Educational Services where you can find a lot of information about the use of Office 365 (including Teams): 

Here you will also find a page with the option to schedule a 15-minute session with someone from our team for questions/advice on the use of Office 365: 
On the intranet you can read how THUAS can support you in finding balance between work and your private life.
Vital Working is all about being and staying competent, productive, motivated and fit at work. Right now, in corona time, it is important to pay attention to this. You will find tips on how to keep working vitally on the intranet.
In this situation it is especially important that you keep in touch with your manager and, if possible, colleagues. If you want extra support, THUAS provides this. Our permanent corporate social worker (Valerie Graglia of GIMD) offers personal assistance and guidance "remotely". Complete the Livvit online application form together with your manager. The company social worker will contact you by phone or email within a few days. 

Check the intranet for more general information about  Livvit.

Connection with students and students’ wellbeing

On the Employee Portal you will find information that can support you in guiding students, both in terms of their study and personally. 
We know that it is very important to have a connection with the students. We are also taking this into consideration with the timetable planning. We are also reviewing what can be done around (online) introduction activities, knowing that in-person events will not be allowed for a while. The recommendation for the degree programmes is to look for (online) activities within the defined frameworks that increase the interpersonal connections and to not only focus on online education.

All events and meetings, except for diploma or propaedeutic ceremonies, can only take online. Physical events and meetings are not possible. For more information about diploma or propaedeutic ceremonies, see Studying > Internship and graduation on this information page.

Traveling for work

  • Domestic or foreign travelling for work is not allowed.
  • Group nights or camps are not allowed.