Tips & Tricks

Welcome!

And now the day has finally come. You are ready to begin your studies at The Hague University of Applied Sciences. Maybe you don't know the Netherlands or The Hague that well and you still haven't met your fellow students. Pretty exciting, right?

We certainly understand that and when everything is new, you can probably use some tips and tricks on what to do and how to be prepared for the academic year and the unpredictable Dutch weather. 

That's why we are offering you these tips to help you get off to a good start at the university. We hope you enjoy your time with us and wish you a warm welcome at The Hague University of Applied Sciences!

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Tip-01EN

It could be that you experienced a culture shock when you arrived in The Netherlands. Because you have noticed that we don’t wear wooden shoes, but we really do eat a lot of cheese and bread. We use our bicycle for everything and are very straight forward.

So if you want to get to know the Dutchies: make friends with Dutch students and ask them everything you want to know about cheese, the weather and The Hague. Here are some typical Dutch sentences you could use:

  • Hoe gaat het (How are you doing?)
  • Gaat het regenen? (Will it rain?)
  • Mag ik je fiets lenen? (Can I borrow your bicycle?)
  • Waar is de supermarkt? (Where is the supermarket?)
  • Ik vond het gezellig (I had a good time)
  • Hoe laat gaat de tram naar Scheveningen? (What time does the tram leave for Scheveningen?)
  • Wat kost het? (How much is it?)
Tip-02EN
Once you’re in The Netherlands you will notice that the weather changes fast, one day it’s sunny and really hot, the next day it’s raining cats and dogs. Or even worse, you could have four different weather types in just one day. 

Our expert tip is check the weather forecast every day. Download a weather app and check this every morning before you leave. You could also buy a small umbrella that fits in your bag, that way you are always prepared for the rain.

Public transport

The Netherlands has an excellent public transport system. You can travel by train, tram, bus, ferry and metro. There are more than 400 railway stations, so if you like to explore more of The Netherlands the train is a good way to do so. To travel with public transport, you need an OV Chipcard. You can get an anonymous OV chipcard for 7,50 euros at the yellow ticket machines at railway stations. This is also where you can charge credits on to your OV Chipcard. In order to travel by train you need to charge at least 20 euro’s on to your OV Chipcard. The NS app is useful if you need to plan your route when travelling with the train. It shows the departure and arrival times of the trains.  If you need to transfer to other forms of public transport you can use the 9292 app to plan your route.

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Tip-03EN
Every academic year at The Hague University of Applied Sciences begins with an introduction. You will immediately get to know the university, the city and your fellow students. 

You will soon know who you can text if you find yourself lost in the building. All degree programmes plan their own introduction activities. The introduction is the basis for your studies at THUAS. You will find out all you need to know about your programme, timetables, systems and much more. You will receive more information from your degree programme. 

Welcome to The Hague!

Everything you want to know about your introduction to the city of The Hague but also info on studying, living, working and student life in The Hague can be found on the website studyinthehague.com. Did you know for instance that The Hague has its own Student GP, the StudentDoc?

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Tip-04-How to study succesfully
Studying in higher education and in completely new surroundings will take some getting used to. You will have to organise, find out and plan things yourself. And what is the best approach for you? How do you plan your study for instance or how do you tackle projects? 

Luckily, the academic career coach of your programme can help you with any questions concerning your studies. In addition, THUAS offers free practical courses and workshops for students on different topics, like how to deal with stress or how to motivate yourself.

Under the Services button on the student portal you will find an overview of all support and services to help you study successfully at The Hague University of Applied Sciences!

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Tip 5 Visit the International Office
The  International Office of THUAS can help you out with all non-academic matters and questions you might have as an international student. They can assist you in arranging practical matters such as your accommodation in The Hague, scholarships, residence permits and insurance. 

The International Office is located at the Student Services Desk in Oval 1.02 of the main campus of THUAS. 

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Curious about exploring the world beyond the lecture halls? 

Stop by Campus Student Life & Sports. Here they can tell you everything about student sports activities at THUAS and in the city, study and student associations, student community, and events in and around The Hague. Do you have some fun ideas of your own? You are very welcome to join us!

You will find Campus Student Life & Sports diagonally across from the main entrance to the main campus at Johanna Westerdijkplein 66. You can find them on Social Media as well. Check the Facebook page or Instagram (@campushhs) for upcoming events.

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As a student you always need to know a lot of information. About your examination schedule, timetable changes, events at school, news and much more. 

Student Portal

This is the intranet for students at The Hague University of Applied Sciences. Log in with the username and password that we have provided to you. Use the Student Portal to check your annual schedule and exam dates, read the charters and statutes and review the education plans and study guide. Under Services you will find all information on student services and support at THUAS, like the student counsellor, IT facilities and what to do in the event of an evacuation.  Check ‘Degree Programme Messages’ to find out about class cancellations or timetable changes. The THUAS calendar provides a useful overview of all events in and around THUAS. Via the Student Portal you can conveniently access other information services such as Blackboard and Osiris.

Blackboard

Blackboard is the electronic learning environment at THUAS. It's like a website for your degree programme. It contains information about your study assignments, block information and documents. This is also where you sign up for the class modules for your degree programme. Access Blackboard via the Student Portal homepage.

Osiris

Osiris is where you register for exams, check your grades and see how your study is progressing.
Here you will also find personal information, such as which class you are enrolled in and your student number.

Student app

Are you very attached to your phone and prefer to check timetables and grades on your device? Then download the MyTHUAS student app for Android or iOS. All THUAS students receive a digital student card in the app.

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There is of course no obligation to join an association, but it's a great way to make new friends. Study associations are directly associated with your degree programme, whereas student associations welcome students from all kinds of degree programmes and universities. 

Study association

By joining a study association, you will often get a discount on study books, you will exchange course knowledge with other members and you are usually assigned a study buddy. 

Student association

Student associations come in all shapes and sizes. You can join a fun and social association, a rowing association or a student orchestra.
There are also various international student associations and organisations, such as: Interaccess, or Tribez. All associations and organisations have their own unique personality and purpose. At THUAS we have students from more than 140 countries. Make friends from all over the world and learn more about each other’s backgrounds and customs. 

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Not a #fitgirl or #fitboy yet? Or maybe you are already active and would like to continue to exercise while in university? No problem! 

The main campus features a Sports Centre and a gym where you can take group lessons like boxing and yoga or work out on your own. Not ready to work out on your own? We also have instructors who can give you guidance or advice if needed. 
Campus Student Life & Sports offers a sports and fitness pass. This gives you unlimited access to the fitness area and all the activities in the Sports Centre and the gym.

The pass also  gives you attractive discounts at some sports clubs in the city and the municipality swimming pools.

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Now that you are a student here you may sometimes feel you live in the library. A quiet oasis or a relaxed spot to study with a partner. 

The library offers a large collection of literature, newspapers and magazines. You will also find plenty of work areas with comfortable chairs so you can concentrate on studying. The use of the library is free and the facility is even open on weekends.

H Library app

If you want to know quickly whether a book is available, you can use the Library App. You can also set that you receive an alert when the lending period has almost expired. The Library app can be downloaded for Android (Google Play) and iOS (App Store).

Digital Library

In addition to the workplaces and paper collection, we have a very extensive digital collection. Please consult our website https://www.thehagueuniversity.com/practical-matters/library

With the H/Library tab on Blackboard you also have access to all search systems, your book list and information about borrowing, renewing and reserving books.

Questions?

Do you have questions or want help finding the right sources? Contact us via biblioheek@hhs.nl.

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Are you 'old school' when it comes to taking notes and prefer to use pen and paper? But sometimes you need to use a computer? Or perhaps you didn't feel like bringing your laptop? No worries. THUAS features several work stations with desktop computers. You will find these in the library, at the computer labs or in the Study Plaza. 

Frontoffice FZ&IT

At the Frontoffice FZ&IT they are happy to help you with all IT related questions. Here you can borrow audiovisual equipment if for example, you need to shoot a video for a class. In the iFrontoffice self-service portal you will find  manuals and you can submit requests.
You are also welcome with any questions about your Campus card.
 

Forgot your password

Did you stay up all night to meet a deadline? Are you so tired you cannot even remember your password? Then visit the Frontoffice. The Frontoffice Facilities & IT is located in the main campus at the Ovaal on the first floor (1.67) and on the first floor of the Sports Campus (D1.292).

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Feeling hangry? We all experience this from time to time. We know it's impossible to concentrate on an empty stomach. You will be happy to know that each campus offers at least one or more food providers and vending machines packed with hot drinks, soft drinks and snacks to satisfy any craving.

The main campus offers several food providers. The central restaurant features the largest variety of food. Here you will find halal meals, hot meals, deluxe sandwiches, as well as fruit and salads. For a quick bite or breakfast, go to the Grab & Go counter next to the central restaurant. There is also a lunch restaurant in building Slinger, on the third floor. And for the icing on the cake, head to café WEST 75 next to the main entrance. Fed up with vending machine coffee? This is the place for delicious lattes and cappuccinos. In the main building you can only pay with your campus card or debit card.

Zuiderpark has a restaurant on the ground floor of the Sports campus. The restaurant serves healthy sandwiches and salads. At night, you can also eat a fresh meal here. Payment is only by debit card.

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Do you have some month left at the end of your money? All students occasionally suffer from this problem! What can you do to lighten your financial load? Here are some tips:

Books

Books are essential to your degree programme, there is little we can do about that. But it helps to not buy all books at once. Wait until you are absolutely sure which books you will need. If you have to buy books, you can often find used copies at a much lower price (just make sure you have the right edition). There are several Facebook groups, from your degree programme for instance, where older year students sell their books at an affordable price. You can also swing by the Study Store at Johanna Westerdijkplein 111.

Surfspot

Surfspot.nl offers great student discounts on software, such as Photoshop and Indesign. 

Swapfiets

Rent a bike via Swapfiets (the bikes with the blue front tyre) for as little as 14,50 euros a month. This fee includes maintenance. And even better: There is a Swapfiets right at our main campus.

Too good to Go app

Throwing away good food is a waste, right? We thought so too. So at THUAS you can buy food that is left at the end of the day. Saved from the garbage and for a nice price. Win win. Download the Too Good to Go app and score your deal.

Supermarkets

The Hague is an melting pot of cultures, there are multiple international supermarkets all over the city. In Chinatown there are multiple Asian supermarkets and grocery shops. Also there are outdoor markets, they are cheaper than regular supermarkets. De Haagse Markt is the biggest outdoor market in The Netherlands, where you can find all sorts of exotic food and other products.  

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Tip-13EN
Student life is not a cheap lifestyle. Books, tuition fees, a laptop: it all adds up! And that doesn't even include those after school happy hours or socials. 

Many international students work in bars or restaurants in The Hague and the customers are used to ordering a drink in English. It’s also common that English is used as the main language in workplaces.
If you are looking for a job, a good place to start is the website studyinthehague.com.
If you are an international student and you want to work in addition to your studies, you need to have a work permit (TWV - tewerkstellingsvergunning), unless you are from the EU, EEA or Switzerland.

Not looking for a paid job but you do want to make yourself useful? One thing you can do is become a student ambassador for THUAS. Although it's not a paid position, you will earn study credits, it looks great on your CV and you will meet other students. As an ambassador you participate in promotional activities inside and outside THUAS. You may assist during the Open Days and talk to aspiring students and give them a tour or you may give a presentation to share your experiences as a student with others. Sign up via SAT@hhs.nl.  

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Maybe you’re dyslectic, you have some other kind of learning disability or a physical impairment. A little help with studying could be useful.

Facilities

THUAS offers many facilities and arrangements to accommodate students with a functional impairment or disability.

To get a good start, schedule an appointment as quickly as possible with the student counsellor of your programme. Together you will review which facilities and arrangements you require to enable or facilitate your studies. Arrangements may include extra time to write an exam, extra counselling, but also the use of an adapted resting space. 

(Dis)ability network

THUAS also has a support network for and by students. The (dis)ability network meets regularly and advocates on behalf of the interests of students with a disability at The Hague University of Applied Sciences. You can reach them at disabilitynetwork@hhs.nl. Or follow them on Social Media: @disabilitynetworkHHS. 

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Feeling down? Doubts? Illness? Or something else? There are many things that can interfere with your studies. Sometimes you just need someone to listen, to help you or give you some advice. We are here for you at THUAS with people you can turn to for help or advice. 

Student counsellor and student psychologist

As a student you may encounter problems, at home or at the university, that you cannot solve alone. Or you may fall behind in your studies, because of an illness or other circumstances. Perhaps you have money issues or questions? In these and other cases, you are welcome to contact your student counsellor.  
 
As a professional athlete you might have questions about combining your sports with your studies.  
You can contact the student counsellor to request special study facilities, for example the opportunity to take remote classes. 
 
For personal more personal problems you may contact our student psychologists. 
 

Confidential advisor

If you experience any form of harassment during your studies, you can contact our confidential advisors. Together with the confidential advisor you will look for the best solution to resolve an unpleasant situation. 
 

Study & Career Centre

What if you discover in your first year that you would rather study something else? The study advisors can help you choose another degree programme and professional career. They offer testing as well as the possibility to meet you in person. The Study & Career Centre is located at the Student Services Desk at the main campus, Ovaal 1.02. 

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If everything is new, you probably have questions and then it is useful to know who to turn to.  
 

Your degree programme

If you have any questions about your study, planning, the curriculum or personal matters then you can contact your study career counsellor. Questions about grades, timetables, and registration for exams can be submitted to the Front Office of your faculty.  
 

Student Services Desk

You can go here with all your questions about Student Services at the university; registration, admission, tuition fees, choice of study, (international) grants, student counsellors and psychologists, objections and appeals. You can also pick up ordered copy or print work from the Copyshop at the Student Services Desk. You find the Student Services Desk in the main building on the first floor of the Ovaal in Ovaal 1.02.  
 

Legal Protection Desk 

What if you find that you have been negatively affected by a decision by the university? In this case, you can submit an objection, an appeal or a complaint at the Legal Protection Desk. Of course, it’s not necessary to file an objection or an appeal for every disagreement. You can often resolve the situation by talking to the person who made the decision. 

Student ombudsperson 

If you have submitted an appeal or objection to the Legal Protection Desk, you can appeal to the ombudsperson. The ombudsperson can assist you, answer your questions and mediate. 

Front Office FZ/IT 

Questions about your student account, Campus card, printing and copying or borrowing technical equipment? You can contact the FZ/IT Front Office for this. In the main campus  -the Ovaal building on the first floor (1.67), in Delft on the ground floor (D0.116) and on the Sports Campus on the first floor (D1.292). 

Also check TIP 16: Use the helplines. 

 
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At THUAS you will find students from all over the world. Do you want to get to know people from other programmes in addition to your classmates? Then you can of course become a member of a student association (see tip 8) but there are also plenty of other options at the university! 
 

Interaccess 

Interaccess is the student community for and by international students from THUAS. Interaccess organises all kinds of activities so that international students can get to know each other, the city of The Hague and the Netherlands better. You can find them on social media @interaccessnl. 
 

Student Branch

No matter where you are from, everyone needs a place to feel supported. The Student Branch has the objective to initiate, support, increase exchange and discussions between all students. So come find us, attend an event, share your story, or just hang out!

 

(Dis)Ability Network 

The (Dis)ability Network meets regularly and represents the interests of students with a disability at THUAS. You can reach them via disabilitynetwork@hhs.nl or follow them on Facebook and Insta @disabilitynetworkHHS. 
 

CarE Network 

CarE is a network of Caribbean Dutch students who support each other in challenges such as homesickness and the Dutch language and culture. Would you like to get in touch with CarE? Send an email to: CarE@hhs.nl or follow them on Instagram: @care_hhs.
 

Participation councils 

Do you want to participate in the discussion and decision-making about important developments and the policy of THUAS? Then joining participation councils might be something for you. For example, you can become a student member of the Programme Advisory Committee or the Faculty Council. 
 

Student Community Fund 

The aim of the fund is to support initiatives by students at THUAS that are good for the community. So, do you have an idea, small or large, that brings you together as a student with other students? Request a contribution via scf@hhs.nl.  

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Cannot get enough of studying and do you want to work on your skills next to your studies? You can! THUAS offers a wide range of training courses and workshops for all students on all kinds of subjects. And it is free too..  
 

Personal development

Everyone has a quality they want to work on. Maybe you are someone who has to do everything at the last minute because you have put it off for too long or would you like to be a little more assertive? THUAS offers a wide range of workshops and training courses, from 'Speaking confidently' to Mindfulness. The training courses are free for all students of the university and you can register online on the student portal.  

Writing Centre

If you could use some guidance with a writing assignment, you are welcome at the Writing Centre. There you can set up a meeting with a writing tutor about any text you are required to write for your programme. The tutor can help you for instance with the general outline of your text or how to incorporate feedback you have received. Perhaps you want to turn a failed mark into a pass, or you simply want to write the best possible text. 
 

Study & Career Centre

Are you unsure whether you have chosen the right study or are you just not sure what you want? The Study & Career Centre offers workshops & training to find out what suits you best.  
 
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Did you know that THUAS has its own debate centre? Throughout the year there are art exhibitions, film festivals, debates and conferences on the agenda. The Lighthouse will be organising these activities, preferably together with students, teachers, and researchers in the field.

Activities that get you thinking and that start the conversation about social and political issues, the world and the future.

The events of The Lighthouse mainly take place in and around the Atrium of the main building. Here you will find the Speakers’ Corner, the Innovation Playground and the space adjacent to Café WEST 75. All activities are free and open to all students of THUAS, so also when you are studying in on our  location in the Zuiderpark! Check lighthousehhs.nl.

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Want to stay up to date on everything that's happening in and around the university? Keep an eye on #Studentlife, #THUAS, #thuascares, #HHS on Facebook and Instagram.

THUAS has an official Facebook and Instagram account. Upcoming and current students can meet each other here. For example, to get a feel for the university, take a peek at student life or see what events THUAS is organising. 

Nearly all degree programmes at THUAS also have their own Facebook page and are active on Instagram.

Are you active on social media and want to share your great ideas? Would you like to help us plan content for our social media channels? Send a message with your contact information to nieuws@hhs.nl.

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Tip-19EN
We understand that you may have more questions. About issues that are not directly related to your studies, but that would be useful to know. So we have some more information for you. 

Holidays 

There are two major holiday periods. The summer holiday and Christmas holiday. During the other holidays that you might have been used to, such as the autumn break, there will be no classes. But please keep in mind that you need this time to study for exams or to complete projects. During those breaks you can still use the library or study areas. 

Locations 

THUAS consists of four different locations: the main campus at Johanna Westerdijkplein, the Sports Campus in Zuiderpark, the Delft campus and the Zoetermeer campus. Want to know how to get there? Plan your travel route ahead of time. This will also tell you how late you can sleep in.

Difficult terminology

BSA, ECTS, Major, Minor and EEA. Do you get dizzy from all these code names? Don't worry, you are not the first one. That is why we have created a nice online overview that clearly explains everything. Take your time to review these so that you don't feel like: ‘What are these people talking about?’

Do you still have questions after reading these tips? Stop by the Student Services Desk in Ovaal 1.02 of the main campus of THUAS. They are happy to help you out!

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A taste of student life at The Hague University of Applied Sciences?

Wondering what your student time in The Hague and Delft could be like?
Watch this video to get an impression of the city, the beach and activities at and outside of The Hague University of Applied Sciences.

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Our campuses

Click on your campus, and you will find the address there to plan your route. Maybe you can snooze a bit longer than you might think.

 

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