FAQ's on the coronavirus 

The Dutch Prime Minister and Cabinet announced measures relating to the coronavirus that have a major impact on The Hague University of Applied Sciences (THUAS). We can imagine that you have many questions and we hope to answer them as well as possible with this Q&A. Unfortunately, we may not have certain answers (yet) and we ask for your understanding. We would like to thank you for your cooperation and flexibility. Please check regularly for updates here.

 

Protocol 1.5 meter measures within The Hague University of Applied Sciences

In this protocol you will find all 1.5 meter measures that The Hague University of Applied Sciences applies from 15 June until the start of the new academic year. This protocol applies to employees, students and all other visitors who visit the locations of THUAS. The protocol can be subject to change if THUAS find it necessary to make adjustments in the measures or if measures taken by the government require us to do so. We highlight the changes made in the document compared to the previous version. We advise all our visitors to carefully read the protocol before coming to one of our locations.

What will the new academic year look like?

We are very much looking forward to welcoming you (back) to The Hague University of Applied Sciences in the New Academic Year. In these times of the coronavirus you have no doubt been wondering what you can expect in the upcoming academic year and what it will mean to you when you start your studies at The Hague University of Applied Sciences (THUAS). We’ve been working hard to answer that question. It is of the highest priority to us that not only do we provide a safe environment to all of our students and staff but also that our students can have a good quality learning “THUAS Study Experience” - studying and working with other students, interacting with staff and enjoying life in the city of The Hague. 

FAQ - General

We follow the websites of RIVM and Foreign Affairs (travel advice), in addition to all known news sites. Besides that we also stay in continuous contact with other higher education institutions in the Netherlands.

The answer to this question can be found in the protocol.

FAQ - Potential students

The answer to this question can be found in the protocol.
Should you be wondering about travel restrictions, the current situation is that travel from another part of Europe to the Netherlands is allowed – regardless of nationality. At the time of writing the Dutch government does not impose a mandatory (self) quarantine period after arrival. Currently there is a restricted entry for non-Europeans into the EU. THUAS Enrolment Centre will take care of your visa/residence permit application, and the Dutch Immigration Service is processing these applications – but we’re waiting for embassies to reopen and allow you to collect your visa, and travel restrictions to be lifted. 
The Dutch government has implemented a strategy that seems to have brought the epidemic under control. Nearly all of the shops are open, primary and high school classes have started again and from the start of June cafés and restaurants will reopen. Sports schools will reopen on 1 July. In all cases though these business will have to continue following strict rules to ensure that public safety is maintained. Facemasks are not compulsory except for if you need to use public transport. Large public events such as concerts are banned for the present. 
Healthcare is a key topic and you may be wondering about how that is in this country. The Netherlands has one of the best healthcare systems in the world and is accessible to all should you fall ill. For non-EEA students requiring a study visa/residence permit, health insurance is included in your package fee payment. For other students we advise to double-check the terms and conditions of your insurance policy or ask us to refer you to a local Dutch insurance company.
It is also very important to us that you feel yourself at home as a full member of the THUAS community – and not just in the classroom. With that in mind we are working to adapt and expand the social and academic support that is available to students. There will be tutors available to assist you with study issues, counsellors to provide help when needed. THUAS already has a lively social and cultural campus that we will be expanding and adapting further to ensure that you can enjoy it to the fullest.
For students who for reasons related to the coronavirus outbreak cannot make it in time to The Hague for the start of the academic year, we will where possible within the academic regulations and physical constraints endeavour to engage you online with in-person classes and/or make them available. You will have a tutor assigned to help you; in addition other teaching and support staff will be available to help you during this period until you can join us in The Hague. When or where barriers may arise for students participating from a distance in online classes, exams, etc then we will work where possible to offer tailor-made solutions to minimise any negative impact on their studies.
We will be offering new orientation activities for new students at different times and forms to avoid crowding. We welcome your active participation so that you can meet your fellow students. Information on how exactly we'll help you find your feet will be published via this link before mid-July. 
To ensure this happens THUAS will be implementing a number of measures. Through ‘blended learning’ – combining in-person classes and tutorials with online learning. In our educational framework, we have developed and been using our own THUAS interpretation of blended learning for a number of years, which we call The Hague’s Blend. By this we mean that blended learning is used to have more quality time with students. Digital resources are used to create more time in the curriculum that lecturers can use for more contact with students for active learning. For example, more time for applying the material, more one-on-one contact, engagement with or guidance of small groups, differentiation in class or offering the material just-in-time. Class sizes will be small and timetabled to ensure that appropriate social distancing can be maintained. Based on the current government regulations in force we are planning to start off with 20 to 30% of normal in classroom study contact hours. As the situation continues to ease we will adapt the amount of in classroom study contact hours accordingly. 
Yes, the 21+ admissions test will take place online.
Read more about the 21+ admissions test on www.hhs.nl/21plus or in the the online information brochure which you can download on the website.
Note that different language test deadlines apply for EU and non-EU applicants at THUAS. Find out which important deadlines apply to you.

In nearly all countries it is now possible to take the English test at home. Check out our entry requirements page to find out more about accepted tests and minimum scores.

We would like to refer you to the website pages of our programmes for contact details.

The answer to this question can be found in the protocol.

All events are cancelled up to and including September 1st. This includes activities like Trial Study Days and Shadow-a-Student. In case you enrolled for one of these activities, you will receive a personal notification. 

FAQ - Consequences for your study

Because the requirements for transferring from a HBO bachelor's to a research university master's differ greatly from one study program to another, there is no fixed format for this advice. If you enroll at a university, the university will request additional information depending on your personal situation. We advise you to proactively contact the university of your choice and explain to them your specific situation. Again, keep in mind that you yourself are responsible for obtaining the information you need from the management of your current study program. For more information, please contact your program management.

If you would like to continue your education at a bachelor program of a research university, you can register with the university of your choice via Studielink, even if you are not yet sure whether you will be able to complete your propaedeutic phase before 1 September 2020.
Because of Covid-19, students are now given the opportunity to complete their HBO-P while simultaneously starting their research university studies. You will have until 1 January 2021 to complete your propaedeutic phase.
If you have suffered a small study delay and if you expect not to be able to obtain your propaedeutic certificate before 1 September 2020, you must submit a form to the central student administration of the research university of your choice no later than 1 August 2020 (and earlier if possible). This form includes advice drawn up by your current study program. You can download the form that the program management from your current study program must fill out.

Important:

  1. You yourself are responsible for approaching your own study program to complete this form for you and you must send the form to the university of your choice.
  2. Admittance is not guaranteed. It is the research university of your choice that determines whether or not they will allow you to start the program. They will take the advice given by the management of your current program into consideration before making their decision.

     

We ask you to discuss this with your programme. The degree programmes have been advised to make a recommendation on an individual basis to determine if the student can go on an internship abroad in the first semester. The government guidelines, RIVM guidelines and the travel advisory issued by the Dutch Ministry of Foreign Affairs will be taken into consideration. The degree programme and the student will make some decisions beforehand in case a travel advisory changes into negative for the country of destination or if the government imposes stricter measures.
If you or a fellow student shows symptoms that can relate to COVID 19 during an exam, the invigilator can call an employee from the faculty office who will ask a couple of standard RIVM questions. We do this to find out whether your symptoms indicate a health risk to your environment. This conversation will take place outside of the examination room to avoid disturbing other students while taking their exam. If it is likely that your symptoms may indicate COVID-19 complaints (and are not, for example, allergies or hay fever) then you will have to leave the exam. The employee will collect your belongings for you. Your test will be taken and checked. If you want to resit this exam, you can request a resit at the Examination Board via Osiris Zaak.
The answer to this question can be found in the protocol.
In September a new round of internships are supposed to take place. Have you already found an internship this will not be cancelled at this moment in time. However as we do not know what the world will look like in September, we are gathering information to make a decision. We hope to have a better idea in the coming weeks. A decision to cancel or continue with internships abroad will therefore not be taken until mid-June. Have you not yet been able to secure a suitable internship? Please do not select a country that is labeled orange or red, as is in line with current THUAS policy. We strongly recommend to not opt for an internship abroad, to be on the safe side. In case both situations do not apply to you, please contact your study programme.
Unfortunately, the decision was made to cancel all physical exchange for the 1st semester 2020/2021. 
Under normal circumstances, first-year students will receive a standard letter of warning regarding the upcoming Binding Study Advice (BSA) by 31 March at the latest. Due to corona, things are going a little different this year. The term to achieve the BSA standard has been extended for students who entered their first academic year in 2019-2020. The Hague University of Applied Sciences aims to send the letters / information about the (N)BSA no later than 1 May.

The Ministry of Education, Culture and Science has requested that institutions defer issuing negative binding study advice until the second year of studies. THUAS will comply with this request, and has decided to maintain the standard of 50 EC, and any qualitative demands.
For our students this means the following:

Enrolled for the first time in the 2019-2020 academic year?

If you’ve obtained fewer than 50 credits, you will be given a deferred advice. We recommended you to carefully consider whether you wish to continue your studies. You should also talk to your mentor/academic career coach. If you've achieved the standard 50 credits and meet the qualitative criteria if any, you'll get a positive advice.

Have you received a deferred study advice in the 2019-2020 academic year due to personal circumstances?

 

We will look at whether without the perils of the corona virus you would have also gotten a NBSA. For instance, because the tests that you still had to take were before 16 March, when the measures entered into effect. If that is the case, you will now too receive a negative binding study advice. If not, you will receive a deferred advice.

Enrolled for the first time in the 2019-2020 academic year, but withdrew between 1 February and now?

You would normally have received a binding negative study advice. But due to the perils of the corona virus, you will now receive a deferred advice.

Enrolled for the first time in the 2019-2020 academic year, but withdrew before 1 February?

Nothing changes for you, you will still not receive a (deferred) advice.


Are you considering to withdraw due to the current situation? Carefully consider the consequences. Withdrawing from studies has consequences for among other things the right to student finance and your right of residence in The Netherlands (in case THUAS applied for a permit for you). Once withdrawn, you also lose the possibility to file for extra financial support that DUO may offer due to Corona. In short, we highly discourage withdrawing for the rest of the academic year.

Now that a number of students are unable to go abroad for an exchange, we are receiving questions about enrolment in minors. The normal procedure calls for a second enrolment round (the so-called final round), which will be held as usual. This round will take place from 4 May, 8 am until 18 May. Enrolment occurs via Osiris Student. See your degree programme’s website for more information about the available minors and the procedure.
Students can find more information about minors by going to the Student Portal > choose your faculty > choose your degree programme > Minors and Electives. Staff members can go to the Staff Portal, under Themes > Minors and electives.

DUO has acknowledged that this could be a problem. DUO: “To be entitled to student finance, you need to show that this is a case of force majeure. To do so ask your (former) employer for a declaration stating that you are not working or working less because of the coronavirus. The declaration must clearly state to what period this refers.” For more information, see https://duo.nl/particulier/footer-engels/contact/index.jsp. We also advise you to discuss this with your study counselor.

No. The Ministry of Education, Culture and Science may decide to adjust the tuition fees in the future, but at the moment THUAS is continuing to provide education which means students are required to pay the full tuition fees. The fact that education is now offered online rather than in person (and with various forms of online support) does not change this. Despite the situation, our goal remains to provide good quality-and-value for money education. If you feel that your programme is not offering sufficient tools or support for you to meet your educational goals, please contact your study adviser / SLB’er.
Also, check https://www.duo.nl/particulier/corona/geld-ov-studie-en-terugbetalen.jsp for more information.

The decision to go back to your homecountry is yours. Please check whether there are travel restrictions in your home country for travelers from the Netherlands. Check with your program what the possible educational consequences are. This has to be reviewed case by case. NOTE: THUAS offers limited educational activities from June 15 until the new academic year. In your timetable you can see whether this also applies to you. If you have any questions, please contact your study program.
You will be informed whether your appointment takes place in a different setting (for example by telephone). At the very least it will not take place at school.

The answer to this question can be found in the protocol.



The answer to this question can be found here.
From June 15 it is possible to organize small-scale graduation ceremonies for max. 30 students (without parents or other invitees). Contact your programme on this for more information.

From June 15, there will be limited space for higher education to allow physical activities to take place. This mainly concerns exams and practical education for which no alternative can be offered. For some exams there an alternative format is possible. Should there be a major change in the test format, the guideline is to inform you at least 10 working days in advance. Online tests can go ahead as planned. Please contact your programme for specific information. 


First discuss with the organisation where you are doing your internship whether or not, and how you can continue your internship. If this is not possible, please consult your internship supervisor.
 

This has to be considered case by case. The university will make every effort to minimise as much as possible any negative effect on your study progress.  However, as this is an international crisis we follow the advice of the Dutch Ministry of Education.  Should you be facing a study delay then – in principle – you should first contact your study advisor.  However, as this is such an extraordinary situation, they may not be able to answer your question immediately.

If you cannot take an exam due to corona-related symptoms (or that of a housemate), the standard procedure applies:
  • You can still take the test at the next resit
  • If you are not able to take the resit either, and this results in study delay, you can submit a request (via Osiris-Zaak) to the examination board for an alternative test.
From 15 June untill 1 September there will be limited in-person education in the THUAS buildings. And this will only encompass a small amount of our education activities, due to the restrictions of maintaining a 1.5 metre distance. That means that the majority of our education activities will continue to be offered as remote or online education.

FAQ - Studying abroad

We follow the advice of our government. Limit your travel movements as much as possible and carefully review the need. This also applies to trips abroad, for employees and students. Contact your study programme to find an alternative together.

Costs are not reimbursed; this is circumstances beyond our control. If you have received a Holland / Hogeschoolfonds / Erasmus+ scholarship, you can (partially) keep your scholarship under certain circumstances.
 For questions, please email scholarships@hhs.nl.

Yes, the THUAS is asked to maintain regular contact with students abroad.
NOTE: Make sure that your stay abroad is registered in OSIRIS at all times.

If it concerns your study progress, but you are not directly endangered, you can contact your study programme to find a solution. When it concerns a crisis in which you are also concerned about your physical safety, you can call the emergency number of THUAS 070-445 7679.

The Hague University of Applied Sciences will use one-way traffic routes: There will be some adapted walking routes. To read more about the walking routes, please see the protocol. There will be hosts at all campus locations to assist students and staff members in finding their way around the building with the new walking routes. They will also give a friendly reminder to students and staff members who are not complying with the guidelines.
The walking routes have been thought through as much as possible, but in daily practice can something feel a bit illogical. Do you encounter a situation where improvement is possible? Please send it to anderhalvemeter@hhs.nl and be as clear as possible about where and what the issue is.

Communication

What is the plan for communication about the coronavirus at The Hague University of Applied Science?

The crisis management team carefully monitors the situation and anticipates possible scenarios. New developments are communicated as soon as possible via Intranet. The Q&A is also regularly updated. If necessary, additional communication takes place via social media and e-mail.

Where can I go with my questions regarding The Hague?

For questions about the COVID-19 virus you can email: anderhalvemeter@hhs.nl.

Where can I find general information?

More information about the coronavirus can be found on the RIVM and GGD sites or call the RIVM information line: 0800-1351.