Frequently asked questions

This Q&A contains some more COVID-19 related questions. We hope this answers your questions as much as possible. For questions or appointments around studying or work, you are always referred to the relevant degree programme, department or manager. Can't find your question in this Q&A? See here where you can ask your question.

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General 

Hygiene measures

  • The Hague University of Applied Sciences is implementing hygiene measures, according to the RIVM guidelines.
  •  Upon entry and at several locations throughout the buildings you will find disinfectants to clean your hands.
  • Staff members can pick up hygiene packages from faculty offices and secretariats.
  • All points of contact will be regularly cleaned.
No, facemask are not mandatory. However, those who wish to wear a facemask during class are free to do so.

Based on current information, changes to the ventilation systems are not required. The ventilation systems comply with all requirements, and follow all applicable guidelines and maintenance instructions.

The THUAS ventilations systems DO NOT re-circulate air back into the buildings. Our systems use the F7 filters that filter the outside air better than the prescribed standard F5 filters. (see NEN (Dutch norms) table). It can be stated that the air in the building is thus cleaner than the air outside.

Every summer new filters are put in, even though they have not yet reached end of life cycle. Also the filter boxes are disinfected from the inside although this is not prescribed. Samples are being taken from inside and outside these boxes and analysed by labs. The health authority RIVM has confirmed that on the basis of the current insights, no further measures regarding air conditioning are necessary in buildings such as THUAS.

Self-tests

You can order self-tests from SURF's online ordering portal www.zelftestonderwijs.nl by logging in with your own THUAS-account.
On the website of the Dutch governement you will find general information on self-tests.

No, the use of self-tests is always voluntary and done independently. Gaining access to in-person education is not conditional upon the individual student or staff member taking a self-test. Students therefore do not need to provide proof of a test to gain admission to the THUAS campus.

No, taking the self-test is always voluntary and having a test result is not a condition for access to in-person education. It is therefore not necessary for students and employees present on campus to need to present a negative test result and THUAS will not check for a negative test result.

Self-tests are made available by the government free of charge to all students and staff in funded and accredited non-funded higher education.

In higher education, self-tests for both students and employees are for preventative use. This means that these are tests that can be taken at home without having any symptoms as a precaution. It is recommended that a self-test be taken prior to participating to in-person education.

It is not the intention to take a self-test only when you already have symptoms. If you have any symptoms or have had close contact with someone who has then you should, as before, get tested at a GGD (public health) test facility. For more information visit this website of the Dutch Government.

The self-test is easy to take because they don't have to go deep into the nose. Instructions for taking each test will be included. In order to help ensure that the self-tests are administered with proper care, nationally developed instructional materials will also be made available on how to use them. This material will be available in both Dutch and English.

After a positive result from a self- test, the advice is to check as soon as possible with a GGD (public health test centre. Take another test at a GGD test site as soon as possible (for details on how to do this go to this link) to check the results, and until then, avoid contact as much as possible

It is not recommended to do a self- test when you already have symptoms. In that case please make an appointment at a GGD test centre. Self-tests are tests which can be taken at home as a precautionary measure without any symptoms.

A self-test should be stored at a temperature between 2 and 30 degrees Celsius and not in direct sunlight. See the test package insert for additional information.

COVID-19 Health complaints and self-quarantine

If you test positive for COVID-19 and have recently been at the university, please contact your degree programme and/or supervisor, please check the flowchart.

Below are the definitions of the Dutch government for close and other contact:
  • Close contact
    • Someone, other than your housemates, with whom you had contact for more than 15 minutes at a distance of less than 1.5 metres. Or someone with whom you had contact for more than 15 minutes within 24 hours - at a cumulative distance of less than 1.5 metres.
    • Someone with whom you had contact for less than 15 minutes at a distance of less than 1.5 metres, with a high risk of contamination. For example, if someone coughs in your face, or if you had physical contact such as hugging or kissing.
  • Other contacts
    • Someone with whom you had contact for more than 15 minutes, more than 1.5 metres away in an indoor space. For example in a room at the office, in the classroom or during a meeting.
    • Someone with whom you had contact for less than 15 minutes at a distance of less than 1.5 metres, whereby the risk of contamination is small. For example, a brief encounter at a distance of less than 1.5 metres.

See this decision framework for contamination COVID-19.

Have you recently been to any of the orange regions for which the Dutch government now urgently advices to self-quarantine upon return / arrival to the Netherlands?

Or have you been asked to do so because you have been in contact with someone that has tested positive for the Covid-19 virus? If so, we urge you to stick to that advise, and therefore not come to THUAS during that 10 day period. Quarantining is not something you do for you, you do it to protect your loved ones, your fellow students and the more vulnerable people in our society. Only by carefully following all measures, of which the self-quarantine is a vital part, can we prevent the virus from spreading.

Are you worried about missing (parts of) your study program that are only offered in physical form? Please contact your study program as soon as possible, they can help you look for possible solutions and alternatives.

Staff members

Workplace (at the university and at home)

Do you want to improve your home workplace? Via iFrontoffice > Workplace staff member, an extra option has been added: Home workplace. Via this option you can request various items on loan, such as:

  • A standard office chair;
  • Various IT resources, such as a screen, replicator or mouse.

It's also possible to request workplace advice (remotely). Want to know more about this loan option? Go to iFrontoffice > Workplace staff member > Home workplace.

It is possible to order a standard office chair on loan. This can be done via iFrontoffice > Workplace staff member > Home workplace. Here you will find all the necessary information about this loan arrangement. If you brought a chair or a monitor from your physical workplace at the beginning of the crisis, you do not need to exchange or return it at this stage.

Traveling for work

(Foreign) travel is permitted to countries with a code green or yellow, whereby the measures of the government in the home country and the country of destination apply.

Students

International students

Yes. Everyone aged 18 and over and registered in the municipal registry will be invited to get a vaccination. You will receive an invitation at the address that you are registered at. Info about when you can expect to be vaccinated is available on the website of the Dutch government.
If you already received your first vaccination in your home country, but need to make an appointment for you second vaccination in The Netherlands? Please go to rivm.nl/vaccinatie2 (Astra-Zeneca, Pfizer/BioNTech en ModeRNA only). 

As these measures are set by the government we cannot determine which measures will be implemented , nonetheless you will be informed by email of anything is deemed relevant to you. If you would also like to stay up to date with what is happening regarding these please visit the Dutch government’s website on the coronavirus COVID-19.

The safety of all our students and staff is our prime concern and we will only be offering in-person classes if we are sure that we can do this safely. We will be closely adhering to the health and safety rules of the National Institute for Public Health. We therefore expect all students to be present unless there are valid health reasons or travel restrictions that prevent them from being present.

As all students are expected to be present in The Hague at the start of the new academic year, it is also important to have arranged accommodation before your arrival. THUAS offers a housing service to its first year international students. During your application you were asked to indicate if you are interested in arranging accommodation via one of our partners. More information about this service may be found on the housing page of our website.

It is not possible for us to say at this point as these are measure decided upon by the Dutch government and will also depend upon where you are travelling from. We will be closely monitoring the situation. We advise you to regularly check the checklist for travel to The Netherlands from the Dutch government.

No, the university will not ask you for either of these. At the moment, the Dutch government does not require proof of vaccination to enter The Netherlands. On the other hand, being vaccinated does not exempt you from having to self-quarantine either as you might still be infected with COVID-19. We advise you to regularly check the checklist for travel to The Netherlands from the Dutch government in case requirements change.